There is a lot of important new Google Local information you need to know about in this roundup of Local Search & Google My Business news, as well as PRO advice from the Local Search Forum and around the web.
Google Places Optimization Archives
The biggest update in Google Local history happens NOW! Google “My Business” Launches Today! This launch signifies a major investment in local businesses, and stabilizes the Google local business foundation for the future. SUMMARY: Complete rebranding, new unified dashboard and TONs of new upgrades! See full announcement with screenshots, new feature list and all the […]
There have been so many great topics at the Local Search Forum & around the web that get buried. I know many of you suffer from info overload, so here is the latest roundup of the most important recent posts. REMINDER: I post news at the Local Search Forum AS SOON AS IT HITS! I […]
Most recent posts from the Local Search Forum Click here to read the latest news and updates and to ask questions or join the discussion! (Sorry Feedburner auto-updating script is broken.) ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Visit the Local Search Forum for the Latest News, Help and Support
Local Search News – hReview Stars and Snippet Spam, Shrinking Local SERPs, Hide Address QA, New Citation Lists and More
Life is crazy and work is busy. I get it! But since some of you subscribe to the blog BUT don’t have the Local Search Community Forum RSS feed yet, I’m thinking some of you may have missed important posts from the Local Forum. I’ve been curating all the latest Local Search news and adding all my new Google+ Local content at the new Local Search Forum instead of this blog. So following, in no particular order, are just a few recent Google+ Local and Local SEO news posts and tips you may have missed.
Local Search Roundup – FTC Complaints re Google Reviews, Places Category Bug, Local SEO Game, Lots More
Between end of summer vacations and back to school craziness, I’m thinking some of you, may have missed important posts from the Local Search Forum. So here is a roundup of some of the latest hot topics and helpful updates. I’ve been posting all new content at the new Local Search Forum because it’s so much easier to have discussions, organize content and build community on a forum platform instead of a blog. BUT I apologize to my blog readers for not doing a better job of communicating things here as well. So following, in no particular order, are some important recent Google+ Local and Local SEO links you may have missed.
New Reputation Management Software includes Google Review Backups, Alerts – See Sceenshots and Video
With all these features I believe this is the most advanced and capable reputation management software on the market. PLUS it has 2 features I specifically recommended for Google Places/Google+ Local reviews that are sorely needed; Google review backups (especially now with all the review problems) and Google review alerts for ALL new reviews, not just negative ones, in case business owner wants to reply. Plus it does local rank tracking, citation finding and more.
If you have a service area business and your office is in your home and/or you only go out to customers, YES it is absolutely mandatory that you hide your address! THOUSANDS of small business listings have been removed for violating this fairly recent guideline and some have been down for a couple months. BUT this post is targeted at a slightly different scenario. We get SMBs on the forum that say
Matthew Hunt from Small Business Online Coach created a GREAT step-by-step video detailing how to set up and merge your Google+ Business page with your Google Places AKA G+ Local page. Since many of us are visual learners, I think it’s really helpful to watch the process instead of just reading how to do it. So great job Matthew and thank you for sharing!
Most of you are aware of a myriad of problems surrounding Google Places AKA Google+ Local reviews. The Google and your Business forum ALWAYS has multiple posts from frustrated business owners with complaints. But lately the forum has been literally flooded with SMBs who are either missing reviews or can’t get reviews to show up […]
EXCITING NEWS! Google just announced the 1st iteration and beginning step for merging your Google+ Local (Google Places page) with your Google+ Business Page. Click to find out about the change and how to get your merge started.
Yesterday, helping someone on the Google forum I stumbled across new Photo guidelines for Google Local+. Most made sense but a couple made me scratch my head and think “this is going to be a problem”. Then my friend Miriam Ellis blogged it this AM and it turns out she has some of the same concerns/questions I did. See the new guidelines, my thoughts, Miriam’s post and comments over at the new Local Search Forum.
The Local Search Forum was developed due to popular demand by Catalyst blog readers and all of my Advanced Google Places Training and LOCAL SEO Training clients. The public forum includes several sections and tons of great content already. There is a forum for all the most important Google Places updates/bugs/alerts and a Google Places help/troubleshooting forum for business owners as well as consultants to post questions and problems in. There is also a Private Local Search PROs Forum that’s only available to Advanced Places Training clients. Check us out! Join the community!
TOP 7 PEOPLE TO FOLLOW ON THE GOOGLE & YOUR BUSINESS FORUM. Discover a great way to get the best and latest news and tips from the Google Places Forum. Also see special VIP bonus tip below that section and a special pre-launch announcement for my new Local Search Forum.
A new Google Places rule is causing lots of small business listings to be deleted. I call it the hide your ass (address) or lose your Place page rule. Aside from the obvious issues around the hide your address guideline, there is another problem you should be aware of that I have not seen anyone mention – Hidden map markers due to what I call a Google Maps StackUp. See screenshot and explanation below.
Here is Jade’s latest forum wrapup video. Also below is Linda’s roundup of important threadslike updates on the Small Business Take Down AKA Do Not Support Location problem and LOTS more. Plus giving you a head’s up that my new “Local Search Forum” is finally almost ready to launch.
Just listened to a good interview with David Mihm and thought I’d share. While I’m at it I’ll share a few other good podcasts and videos from other local pros. So listen while you work OR workout this weekend – to a recent selection of Google Places, Google+ Local and Local SEO Podcasts, interviews and videos.
Missing Google+ Local AKA Google Places Images? Check for Dual Ownership or Hidden Merged Suspended Listing
Important new troubleshooting step pros need to know about. See screen shots so you understand what the problem is. Important new troubleshooting step pros need to know about. See screen shots so you understand what the problem is. BUT THEN THE BIGGEST ISSUE OF ALL IS – if by chance there ARE multiple owned listings, or what I call a hidden merged dupe, then as Jade suggests above, that other invisible listing in another account you didn’t even know existed COULD be suspended and that could be causing a variety of problems on the listing you are trying to optimize.
This will be inconvenient to users that need help with new issues, but will help all the folks that have been stuck in the support Q for too long. My personal opinion is the backlog was created due to the horrendous way they handled the massive deletion of what I believe to be thousands of service area businesses due to the new hide your address rule. But on top of that there are of course several other tech issues that are creating support requests right now. Below is a list of current Google Places – Google+ Local bugs and problems to be aware of.
UBL is a primary data provider and as such I don’t believe they should be giving “tips” about how to circumvent Google Places guidelines. They recently sent what I consider to be very questionable advice to agencies, resellers and partners and the link also went out via Twitter and the doc is public, so some business owners and spammers likely saw it as well. I would suggest to UBL that usually when industry leaders provide best practice advice it involves following Google’s quality guidelines, not sharing alternative ways to break the rules.