Reputation Management SoftwarePlaces Scout just launched their incredibly full featured Reputation Management module, which is now included in the Places Scout bundled solution. I think this is likely the most powerful reputation management solution out there. Even though I don’t personally do rep management, I’m super excited about this new solution as I know lots of my readers DO but even if you don’t yet, this software could add a whole new profit center to your business.

For those that don’t know about Places Scout yet, it’s a complete solution for Local SEO and includes: Local Rank Tracker, In-depth Local SEO Competitive Analysis, Client Finder, and Citation Finder.

Today I’m only highlighting the new Reputation Management Module.

1st some screen shots, then a video that shows Reputation Management reporting functionality, then below that are just a few of the main features.


(Screenshot from 2 months ago when I was BETA testing, so dashboard could be slightly different.)

Reputation Word Cloud – CLICK FOR FULL SIZE

Reputation Management Reports – Places Scout VIDEO

Places Scout Reputation Management Software Features:

.:. Review Monitoring for 15 major review sites including Yelp, City Search, DemandForce and more

.:. Review monitoring & indexing over time w/ summary metrics: # of reviews, average rating, sentiment analysis + more

.:. Review backup saves reviews even if Google or Yelp loses or deletes them

.:. Alerts for new reviews on each run (Super beneficial for your clients that like to be notified of new Places review so they can reply)

.:. Social Media monitoring for Facebook and Twitter allows you to read what people are saying about the business on these social media sites

.:. Cool word cloud feature that visually shows most important words used to describe the businesses (See screenshot below)

.:. Easily find businesses that have bad ratings across all supported sources using the Find Local Clients Module

.:. Client Reporting capabilities with customizable HTML based templates or exported to CSV, Excel, HTML, and PDF

(Tons more features listed at link below)

With these features, I believe Places Scout (Warrior Special Offer) is the most advanced and capable reputation management software on the market.

PLUS it has 2 features I specifically recommended for Google Places/Google+ Local reviews that are sorely needed; Google review backups (especially now with all the review problems) and Google review alerts for ALL new reviews, not just negative ones, in case business owner wants to reply. (But actually Mark even did me one better on that recommendation – Now ALL reviews are backed up and alerts are sent for all 15 review sources.)

NOTE: When you get to that Warrior Special Offer link, there is just a boatload of info. So to see the full specs on the Reputation Management Module, scroll down to section that says: NEW! Module #6 – Reputation Manager. It’s way down the page because this software has SO many features that need to be highlighted in all the different modules like Local Rank Tracker, Client Finder, Competitive Analysis and Citation Finder. The special offer is 197 for a 2 machine 1 year license.

** Disclosure: I am a BETA Tester/Consultant and make recommendations for improvements on this software and also get a commission on some of the sales. Catalyst Advertising Disclosure Policy

ASK QUESTIONS OR DISCUSS @ the Local Search Forum thread here